Your Orders

Order History

• How do I contact customer service?
• How can I view my Purchase History?

Travel: General

• General: Where is my credit from using WOW Points?
• General: Where are my WOWpoints?

Travel: Hotels

• Why did the hotel charge me?
• How do I modify or cancel a hotel reservation?

Travel: Flights

• How do I modify or cancel a reservation?
• Is my flight confirmed?

Travel: Car Rentals

• Why was the insurance not cancelled after I cancelled my reservation?
• Why was I charged at pickup?
• How do I modify or cancel a reservation?

Tickets

• Movies: COVID-19 Update
• Tickets: Cancellation Policies for Events and Show Tickets
• Attractions: How do I cancel my purchase?
• Shows: How do I change and cancel a Broadway ticket?
• Events: Can I cancel or return my Yankee tickets?
• Movies: How do I redeem my movie tickets?

See all 9 articles

Electronics

• Lenovo: How can I return or cancel my Lenovo purchase?

Best Buy

• How can I return or cancel a Best Buy order?

Auto

• TrueCar: How long does it take for my points to process?
• TrueCar: How can I report my Employee Car Buying purchase?

Restaurant Certificates

• The restaurant didn't accept my certificate! What can I do?
• Can I exchange my restaurant certificates for higher or lower valued certificates?
• Can I refund or exchange my restaurant certificates?
• How can I tell if my restaurant certificate is still valid?
• Can I use my restaurant certificate without printing? 

Flowers & Gifts

• How are shipping and delivery charges determined?
• How do I cancel or edit my order?
• How do I check the status of my order?
• Who do I contact about flower quality and delivery issues? 

Walmart

• Why is it someone else's credit card and billing information?
• How do I Return or Cancel a purchase?
• How can I get to my order tracking?

Exclusives & Other Offers

• How do I activate my Microsoft Home Use Program purchase?