Account Settings

Global Perks at Work

• I am not based in the US or the UK- how do I register?

Administrators

• What if I am an administrator for the program?

Login & Registration

• Why is it telling me I am not eligible?
• Why is it telling me that I've been locked out?
• Why is there a captcha?
• Why am I not getting password reset emails?
• What if I no longer have access to my email?
• How do I change my email?

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Email Preferences

• How do I unsubscribe?
• What emails do you send?
• Why am I not receiving emails?
• How do I manage my email settings?

Family & Friend Access

• What are some common questions about family & friends?
• How can I give access to friends and family?

Retirement Or Departure

• Why is it telling me that I already have an account?
• What if I changed companies?
• What happens to my account when I leave my company?

Privacy & Security

• How can I get a copy of all my data?
• What is Next Jump’s Security?
• How can I close my Perks at Work account?