What if I can’t log in to the Feedback Labs App? August 28, 2020 23:21 Updated Ensure that you are using the blue colored app. You can download this app on your Apple or Android device: iPhone: Link Android: Link Still need help? For more help, contact us by clicking here. Related articles How do I contact customer service? TrueCar: Can my family and friends use this program? I am not based in the US or the UK- how do I register? I cannot see the schedule on the Feedback Labs app. Where can I find it? Payment Options