As soon as we receive your order confirmation from the merchant, we will process your WOWPoints redemption for a cash credit to your linked card. We allow merchants up to 7-10 days from the date of your purchase to confirm your order with us. Once we receive confirmation from the merchant, we process your redemption within a few hours.
For travel purchases, your points will not process until 21 days after your travel has been completed and we have received confirmation from the merchant.
If you still don't see your redemption after the respective time period, please log in to your account and send us your order information through our Claim Center.
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