Can I return or cancel a purchase?
You can cancel or return a product, but you will need to contact the Walmart.com Customer Service directly.
How do I do it?
If you go to Walmart tracking you can see your order information. Enter the email address used during your checkout and the last 6 digits of your order number and it should load your order there. On this page, you can see delivery times, initiate returns, or contact Walmart Customer Service.
Why is the billing information different?
When contacting Walmart Customer Service, you may be asked for the last 4 digits of the credit card used to place the order at Walmart.com and the associated billing address. For Walmart ONECart purchases, please understand that this is not the credit you entered on our website but is a credit card associated with Corporate Perks. The requested information will be mentioned on the order information page described above.
Still need help?
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