It's possible that the reservation may have been updating when you were attempting to book. To resolve this issue, please remove the item from your cart, clear your cache, and try again. You'll have to clear everything, not just the last hour or the last day. If this does not work, please also close out of your browser and open it back up again.
If you do not know how to clear your cache, please refer to this link: Clear cache
Still Experiencing Issues?
If you are still experiencing issues, please email a screenshot of what you are seeing to firstname.lastname@example.org. Once we have a screenshot it will allow us to investigate this further. Please note, we need a full-page screenshot so do not crop it and be sure to select the entire window.
Here are instructions for taking a screenshot if you are unsure how to do that:
Still need help?
For more help, contact us by clicking here.